Privacy Policy

Last Updated: [3-Apr-2024]

VAutomate (“we”, “our”, “us”) operates the VAutomate website and provides smart home services across Pakistan. We value your privacy and are committed to protecting your personal information with transparency, care, and security. This Privacy Policy explains what data we collect, how we use it, and the choices you have regarding your information.

By using our website, submitting a form, or contacting us, you agree to the practices described in this Privacy Policy.

1. Information We Collect

1.1. Device & Usage Information

When you visit our website, our system automatically collects basic technical data such as:

• IP address

• Browser type

• Time zone

• Pages viewed

• Cookies installed on your device

• Referring websites or search terms

• How you interact with the site

This information helps us improve site performance, detect potential misuse, and understand how visitors use our website.

1.2. Information You Provide Directly

You may choose to share personal information with us by filling out forms, requesting support, placing an order, or subscribing to updates. This may include:

• Name

• Email address

• Phone number

• City

• Address

• Organization name

• Payment or billing details (when required)

We collect this data only when necessary to provide services, respond to inquiries, complete orders, or deliver requested updates.

2. Why We Process Your Data

We process your information only for legitimate business purposes, including:

• To operate and maintain the website

• To respond to inquiries and provide customer support

• To deliver services or fulfill agreements

• To improve website performance and user experience

• To send updates, newsletters, and promotional content (only if you opt in)

• To prevent fraud, misuse, or security threats

• To comply with legal obligations

We keep your data minimal, relevant, and only for as long as needed.

3. Your Privacy Choices

You may visit the VAutomate website without identifying yourself. However, certain features — such as contact forms or service requests — require personal information.

You may also choose to:

• Disable cookies in your browser

• Unsubscribe from newsletters

• Request modification or deletion of your personal data

• Decline sharing optional information

For any privacy-related request, contact us at vautomate3@gmail.com.

4. Rights for EU Residents

If you reside in the European Union, you have the following rights under GDPR:

• Right to be informed

• Right to access your data

• Right to rectification

• Right to erasure

• Right to restrict processing

• Right to data portability

• Right to object

• Rights regarding automated processing and profiling

To exercise these rights, email us at vautomate3@gmail.com.

We may process your data to fulfil a contract, manage orders, or pursue legitimate business interests. Your information may be stored or processed outside the EU, including in Pakistan, Canada, or the United States.

5. Links to External Websites

Our website may contain links to third-party sites.
We are not responsible for the privacy practices, content, or security of external websites.
We recommend reviewing the privacy policy of any site you visit after leaving ours.

6. Data Security

We use secure servers and take administrative, technical, and physical measures to protect your data from:

• Unauthorized access

• Misuse

• Modification

• Loss or damage

While we implement strong safeguards, no online transmission is completely secure. We encourage users to exercise caution when sharing sensitive information online.

7. Legal Requirements & Disclosure

We may disclose your information if required by:

• Law or legal process

• Government authorities

• Security investigations

• Fraud detection

• Protection of our rights, customers, or others

We only share information when necessary and in good faith.

8. Children’s Privacy

Our website and services are not directed toward children under 13.
We do not knowingly collect information from minors.
If you believe a child has provided personal data, contact us immediately for removal.

9. Changes to This Policy

We may update this Privacy Policy to reflect changes in practices or legal requirements.
The “Last Updated” date will always show the most recent revision.

10. Contact Information

If you have questions, concerns, or requests related to this Privacy Policy or your personal data, contact us at:

📧 vautomate3@gmail.com